Overview

We respect your privacy.  We do not disclose, sell, or rent your personal information to third parties for any purpose (except the information that is required by the hotel at which you have reserved). Please read this privacy policy to learn more about the ways in which we use and protect your personal information.

The privacy practices of this statement apply to the services available on all of our websites. If you do not agree,  please do not use or access our sites. We do our best to maintain your privacy when passing essential and relevant information to hotels at which you have reserved, however we have no control over a hotel's use of this information.  Most of our hotels have their own privacy policy.  

By accessing this website and/or our services (which may be accessed using other methods, such as telephone, fax, instant messenger etc.) you are agreeing to the terms laid out in this policy.

  1. Your Privacy - Our Commitment

    We value your trust in us. We will work hard to earn your confidence so that you can confidently use our services and recommend us to others.  

  2. Privacy Guarantee

    Inns en Route will not disclose, sell or rent your personal information to third parties for any purpose (except that information required by a hotel at which you have confirmed a reservation) without your explicit consent. From time to time we may reveal general statistical information about our sites and visitors, such as number of visitors, number and type of goods and services purchased, etc.

  3. Information we collect

    When you use our services, we collect and store the personal information you have given us in order to make an enquiry or a reservation at one of our hotels. Our primary goal in doing so is to provide a secure and efficient transaction. This information will allow us to provide customised services and features that most likely meet your needs. Importantly, we collect only information that we consider necessary for achieving this purpose.

    Our sites may be browsed without telling us who you are or revealing any personal information about yourself. Once you submit a request for availability, you are required to give us a minimum amount of your personal information.  At this point you are not anonymous to us. When making a reservation, we will require a credit card number to act as a guarantee of reservation, in addition to the information we have already collected at the time of enquiry. Certain hotels also require us to provide your c.v.v. code. 

    We may automatically track certain information about you based upon your behavior on our site. We use this information to do internal research on our users' demographics, interests, and behavior to better understand, protect and serve our users. This information is compiled and analyzed on an aggregated basis. This information may include the URL that you just came from (whether this URL is on our site or not), which URL you next go to (whether this URL is on our site or not), your computer browser information, and your IP address.

    We use data collection devices such as "cookies" on certain pages of the Site to help analyze our web page flow and promote trust and safety. "Cookies" are small files placed on your hard drive that assist us in providing our services. We offer certain features that are only available through the use of a "cookie". We also use cookies to allow you to enter your password less frequently during a session.  Most cookies are "session cookies," meaning that they are automatically deleted from your hard drive at the end of a session. You are always free to decline our cookies if your browser permits, although in that case you may not be able to use certain features on the Site and you may be required to reenter your password more frequently during a session.

    We also use Google Maps on our site, and therefore you will be subjected to whatever information collection and cookies required by the Google Maps service.

    If you send us personal correspondence, such as emails, we will keep such correspondence as long as your file remains active.

  4. Our use of your information

    We use your personal information to facilitate the services you request. We use your email address to send a feedback form for your stay(s) as well as to send newsletters if you you signed up for this service.  If we are unable to contact you by email regarding an enquiry or reservation, we will contact you by telephone or fax if you have provided your numbers. 

  5. Security

    When you send sensitive information to us, we offer the use of a secure server. The secure server software (SSL) encrypts all information you put in before it is sent to us. Furthermore, all of the customer data we collect is protected against unauthorized access. To prevent unauthorized access, maintain data accuracy, and ensure correct use of information, we will employ reasonable and current Internet security methods and technologies.


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