The Company
Inns en Route Inc. (
Visit Website) began offering small special hotels in Spain to clients in 1999. Our much-travelled founders were frustrated at the lack of a comprehensive website that showcased some of the wonderful, small and charming inns in the Spanish countryside and coasts that only Spaniards seemed to know about. Since that date we have included special places in the cities, several more sites across Europe and South America and two special groups of hotels – the Paradores in Spain and the Pousadas in Portugal. You can view our sites for other countries by clicking our 'Visit Inns en Route' link at the top of this page.
Our Service
Our reputation is only as good as the hotels which we represent and the efficient service we provide. We take great pride in personally reviewing every hotel on our site to ensure that you get an accurate summary of each property. We also monitor client feedback carefully to ensure that our hotels maintain their quality. In addition to our hotel listings, we provide a quick and efficient reservations service. We post
telephone numbers and email addresses so that you can take advantage of our knowledgable staff. We are a fully-insured and bonded travel agency and are members of the BBB-Online program as well as several other high-profile certification programs.
FAQ
How do I use your service?
You can
phone or email us your specific questions, or you can browse our selection of hotels and enquire about those that interest you. You can also make use of our online chat service, available by clicking the 'chat online' icon in the top-right corner of each page.
How much does it cost to use your service?
There is no hidden or additional cost to using our service - you pay the same rate, or less, as if you telephoned the hotel direct.
How long does it take once I make an enquiry?
We try to answer with a few hours. When dealing with our smaller hotels it can take a little longer. If you have made an enquiry and haven't heard from us in 24 hours, please do contact us again (we/you may be affected by spam filters and in some cases we aren't able to contact you).
Do I need a voucher? Who do I pay?
We do not generally issue vouchers as you pay the hotel direct upon checkout.
Are there deposits? What if I cancel?
Most of our hotels do not require a deposit. Certain hotels may require a deposit during certain dates (Easter, Christmas and other holidays) or for long stays. In these cases, the hotel will charge your credit card at the time of reserving. Each hotel sets its own deposit/cancellation policy, which is displayed on its page. Cancellations are subject to this policy and will be charged by the hotel direct.
More Kudos
JP Said:
“I dealt with Ashley - very professional, responsive, helpful, especially in taking the time to explain the issues of down-payment, etc.”
GC Said:
“We have recently booked accommodation through yourselves for a planned holiday next year and found your service to be excellent.”
EW Said:
“I spent hours searching for a hotel before I found your site, and I'm very happy that it paid off! Thanks so much for your help.”
DW Said:
“Process was very quick and easy and will certainly book again through you (and have recommended you to friends)”
MY Said:
“It was a pleasure to work with Inns of Spain. Nick was prompt in his replies and Barbara provided us with useful information and wished us well. Moreover, the website is colourful, selective, current and easy to navigate. These combination of features have not been easy to find”
PG Said:
“I thought I should let you know that all went superbly well during our stay at Casona de Meruelo. Jesus and Mayte the innkeepers made us extremely welcome and the Casona was beautiful, so well appointed and relaxing. Thank you.”